Sales Policy for Mintcite Perfume Store

Effective Date: December 31, 2024

At Mintcite Perfume Store, we aim to provide our customers with a seamless shopping experience. Our sales policy outlines the terms and conditions governing your purchase of products from our online store. Please read this policy carefully before making any purchase on our website.

1. Product Availability

  • Stock Availability: All products offered on mintcite.com are subject to availability. While we strive to keep our inventory updated, there may be occasions when a product is out of stock. If this happens, we will notify you as soon as possible and offer alternatives, or issue a refund if applicable.

  • Product Descriptions: We make every effort to ensure that product descriptions, images, and prices are accurate and up-to-date. However, we do not guarantee that there will be no errors in these details. If there is an error, we reserve the right to correct it without prior notice, even after an order has been placed.

2. Pricing

  • Product Pricing: All prices listed on Mintcite Perfume Store are in USD unless otherwise stated. Prices are subject to change without notice.

  • Sales Taxes: Sales tax will be applied to orders in accordance with applicable state and local tax laws. The exact amount of sales tax will be displayed during checkout based on your shipping address.

  • Discounts and Promotions: From time to time, we may offer special promotions, discounts, or sales. Any such offers will be subject to the specific terms and conditions outlined for each promotion. Discounts cannot be applied to previous purchases, and are non-transferable.

3. Order Process

  • Placing an Order: To place an order, browse our website, select the items you wish to purchase, and proceed to checkout. During checkout, you will be required to provide your payment information and shipping details.

  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase, including the items purchased, the total price, and estimated delivery date.

  • Order Modifications: Orders can only be modified or canceled before they have been processed and shipped. Once an order has been dispatched, it cannot be changed. If you wish to make any adjustments, please contact our customer support team immediately at info@mintcite.com.

4. Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods as may be available at checkout

All payment transactions are processed securely using industry-standard encryption technologies to protect your payment information.

5. Shipping and Delivery

  • Shipping Method: We offer various shipping options to suit your needs, including standard and expedited shipping. Shipping costs are calculated based on the weight and size of your order and your delivery location.

  • Processing Time: Orders are typically processed within 1-3 business days of receipt. During peak seasons or promotional periods, processing times may be longer. You will receive an email with tracking information once your order has been shipped.

  • International Orders: We currently offer shipping to select international locations. International shipping charges, duties, and taxes will be calculated at checkout. Please note that customs fees are the responsibility of the customer.

  • Delivery Time: Delivery times vary depending on the shipping method chosen and the destination. Domestic orders generally take 3-7 business days for delivery, while international orders may take longer.

6. Order Issues and Discrepancies

  • Damaged or Incorrect Orders: If your order arrives damaged or contains incorrect items, please contact us immediately at info@mintcite.com or call (248) 435-5795. We will promptly address the issue and arrange for a replacement or refund.

  • Missing Items: If an item is missing from your order, please contact our customer service team within 7 days of receiving your package. We will investigate the issue and resolve it accordingly.

7. Return and Refund Policy

  • Eligibility for Return: Please refer to our Refund and Returns Policy for detailed information about the conditions under which products can be returned.

  • Refunds: If your return is approved, refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your account, depending on your payment provider.

8. Customer Support

If you have any questions regarding our sales policy or your order, please contact our customer support team:

  • Phone: (248) 435-5795
  • Email: info@mintcite.com

9. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we manage your purchases.

10. Disclaimer

While we make every effort to ensure that all information on Mintcite Perfume Store is accurate, we do not guarantee the availability of any product or the accuracy of any information, including product descriptions, images, or pricing. We reserve the right to make corrections or changes to the website, including pricing, without prior notice.

Thank you for choosing Mintcite Perfume Store. We are committed to providing you with a premium shopping experience, top-quality fragrances, and outstanding customer service.