Shipping Policy for Mintcite Perfume Store

Effective Date: December 31, 2024

At Mintcite Perfume Store, we aim to provide you with a seamless and efficient shopping experience. Our Shipping Policy outlines the shipping methods, timelines, and conditions associated with purchasing products from mintcite.com. By placing an order on our website, you agree to the terms and conditions stated below.

1. Shipping Methods

We offer a variety of shipping options to cater to your needs. The available shipping methods will be displayed at checkout, and you will be able to select the one that best fits your preferences. Shipping options may include:

  • Standard Shipping: Estimated delivery time of 3-7 business days for domestic orders within the United States.
  • Expedited Shipping: Estimated delivery time of 1-3 business days for faster delivery within the U.S.
  • International Shipping: Available to select international locations. Delivery times vary depending on the destination and shipping method.

Please note that shipping times are estimated and may vary based on the destination, time of year, and external factors such as weather conditions or customs delays.

2. Shipping Costs

  • Domestic Shipping (within the United States): Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping fees will be displayed during checkout before you complete your purchase.

  • International Shipping: For international orders, shipping costs will be calculated based on the destination country and the shipping method selected. International shipping fees will be displayed at checkout.

  • Free Shipping: From time to time, we may offer promotional free shipping for eligible orders. Please check our website or promotional materials for specific details regarding these offers.

3. Order Processing

  • Order Processing Time: After placing your order, we aim to process and ship it within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day.

  • Processing Delays: During peak seasons or special promotions, order processing times may be longer. We appreciate your patience during these times.

  • Order Confirmation: Once your order is processed and shipped, you will receive a confirmation email with tracking information. You can use this information to track your package as it makes its way to you.

4. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We currently ship to P.O. Boxes and APO/FPO addresses for domestic orders. Please ensure that your shipping address is correct to avoid any delays.

  • International Shipping: We offer international shipping to select countries. If you are outside of the United States, please check our website during checkout to confirm if we ship to your location. For international orders, please be aware that customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and are determined by the destination country.

5. Customs, Duties, and Taxes

For international orders, please note the following:

  • Customs Duties and Taxes: International customers are responsible for any applicable customs duties, taxes, and other charges that may be assessed upon the arrival of your package. These fees are determined by your country’s customs office.

  • Customs Delays: Customs processing may delay the delivery of your order. Unfortunately, Mintcite Perfume Store has no control over customs procedures or the length of time it takes for your order to clear customs.

6. Shipping Addresses

  • Accuracy of Shipping Address: Please ensure that the shipping address provided at checkout is correct and complete. We are not responsible for delayed or missed deliveries due to incorrect or incomplete addresses.

  • Address Changes: Once your order has been processed and shipped, we are unable to make changes to the shipping address. Please double-check your address before completing your order to avoid shipping errors.

7. Lost or Damaged Packages

  • Lost or Stolen Packages: If your package is lost or stolen after it has been marked as delivered, please contact our customer support team immediately. We will assist you in contacting the carrier and filing a claim.

  • Damaged Packages: If you receive a damaged package, please contact us within 7 days of receiving the item. We will investigate the issue and work with you to resolve it, which may include offering a replacement or a refund, depending on the circumstances.

8. Shipping Notifications

You will receive an email notification when your order has shipped, along with a tracking number (if available). You can use this tracking number to monitor the status of your delivery.

  • Tracking Information: You can track your order by clicking the tracking link in your shipping confirmation email. If you have trouble tracking your order, please contact our customer support team for assistance.

9. International Shipping and Delivery Times

  • Delivery Times: For international orders, delivery times vary based on the destination country, shipping method, and customs processing times. International orders typically arrive within 7-21 business days depending on the location.

  • Customs Fees and Import Taxes: International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These fees are not included in the product price or shipping cost at checkout and are the responsibility of the customer.

10. Changes to the Shipping Policy

Mintcite Perfume Store reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically for updates.

If you have any questions or need assistance with shipping, please feel free to reach out to our customer support team at:

Thank you for choosing Mintcite Perfume Store. We strive to provide fast, reliable, and secure shipping for all of our customers!